Request to Cover My Shift from My Schedule

Note: This information applies to submitting cover requests from My Schedule. If you are using My Calendar for employee self-service, see Request to Cover My Shift from My Calendar.

Employees can request other employees to cover a scheduled shift for them. Requests to cover can be made for the whole shift or, if configured for your system, partial shifts.

Submit requests from My Schedule to ask another employee to cover your shift.

1. Open My Schedule using one of these methods:
   • Click Tap Home  > My Schedule tile A container that provides navigation or action from its summary view. > View My Schedule .
   • Click Tap Main Menu  > My Information > My Schedule.
2. Click Tap Request  and select Cover my shift to open the Cover My Shift Request panel.  
3. (Optional) If you have multiple assignments, select an assignment from the Assignment field. By default, this field displays your primary assignment.
4. If applicable, click tap the type of cover request you want to submit and click tap Apply.
5. In Select the shift to be covered, use the calendar or list to view the shifts you want covered. The calendar display defaults to the month that includes the current day; shifts for that month are displayed in a list, by day, beneath the calendar. You can scroll the calendar to view and select shifts in different months:

    Previous — Show the previous month.

    This Month — Show the month that includes today.

    Next — Show the next month.

   Note: Shifts that can be offered to cover as partial shifts are indicated with a icon. See Requesting Partial Open Shifts for more information.

6. Click Tap the shift you want to offer.
7. (Optional) Click Tap View Details  to review the details about the shift. While viewing details, you can click tap to scroll to the previous or next available shift.
   • Click Tap OK to return to the first panel.
8. In How would you like to offer this shift?, select one of the following:

   Note: This question appears only if the request to cover subtype is configured with Both for Recipients of Request.

   • Post as an open shift A shift that is scheduled for a job, but no employee is assigned to work it.: Offer this shift to any other employees by way of the Shift Market. Read the confirmation details, then click tap Post.
   • Send to specific people: Select employees to whom to offer the shift as follows:

     Under Employees, search for employees or select an employee to cover your shift. You can search for multiple employees by typing their names in the Search box with spaces between each employee name.

     Note: If an employee accepts the shift and it is automatically approved, requests for the other employees offered that shift are invalidated. If the manager approves the request, the other employees receive a refusal.

     Select the employee whom you want to cover your shift. Employee records show an availability percentage bar.

     Click Tap Submit.

9. Specify whether you want to offer the shift as:
   • A whole shift — Click Tap Next to continue.
   • A partial shift — the system displays the rules, if any, that have been configured for partial shifts. For example:
     • The minimum length of the partial cover shift request you can offer
     • The length of any portions of the whole shift that must remain after you have specified the partial cover shift request you are offering
     • Whether the partial cover shift request must start or end at the same time as the whole shift

     Rules are validated as you enter values in the Start Time and End Time fields.

     Note: The system invalidates pending requests when the shift in the pending request overlaps with a partial shift that has been approved. Pending requests that do not overlap can still be approved.

10. Click Tap Next to continue.
11. In the Cover My Shift Request summary, review the shift you are going to offer, as well as the rules pertaining to offering cover shift requests, then click tap one of these buttons:
    • Post
    • Cancel