When a data collection device (timeclock or terminal) is offline, employee punches are collected and then processed when the device comes back online. Note that this does not apply to the Mobile App. The Mobile App does not support Offline Attestation transactions.
You can also configure Attestation questions and answers that are also collected and processed when the device returns to online status.
The following actions can be associated with an Offline Attestation answer:
- Add Comment
- Add Paycode
- Cancel punch
- Cancel Deductions (all or specific)
- Send Workflow Notification
For example, you could configure the following question:
- Question: Did you take your meal break today?
- Answers: Yes or No. If the employee answers No, it could trigger a workflow notification to the employee's manager or apply a paycode edit to apply a bonus.
Step 3: Add offline Attestation question to a button
Every button used by data collection devices uses the default Empty question attestation question so that punches are collected while the device is offline and processed automatically when the device comes back online. You can also associate a specific Attestation question to an Attestation button.
Note: Only one offline Attestation question can be configured per button.
- From the Main Menu, select Administration > Application Setup, then select Attestation.
- From the Attestation list, select Attestation Buttons.
- Select a button and click Edit
- In the Offline Question field, select the question that you configured in step 1.
- Click Save.