Respond to Swap Requests

Employees can request to swap a scheduled shift with a shift that is scheduled for another employee.

  1. Check Notifications  for the number of active requests.
  2.  Open the notifications to swap shifts by one of the following methods:
    • Click Tap Notifications . Select a request to see all notifications of that type, or View All to see all notifications.
    • Click Tap Home . In My Notifications, click tap My Requests.
    • Click Tap Home  > My Schedule
    • Click Tap Main Menu   > My Information > My Calendar.
    • Click Tap the Requests tab.
  3. For an Offered swap request Employees can exchange their scheduled shift with a shift scheduled for another qualified employee., click tap More 
  4. Check the details of the Offered Shift and My Shift.
  5. Do one of the following:
    • Click Tap Accept Request. For some requests, the status changes to Submitted and you may have to wait for manager approval.
    • Click Tap Reject Request.
    • Click Tap Add Comment. Click Tap Add Comment. Select a comment from the Type drop-down list. Optionally, enter a note for the comment. Click Tap Apply. Open the request again to accept or reject it.